Shipping and Privacy Policies
We offer FREE shipping to AHQ Premier members. Start your free 30-day trial now. Cancel anytime.
Regular shipping starts at $6.75 and orders over $50 will qualify for free shipping (excluding oversized items such as rods which have an $18.99 shipping charge). We are able to expedite some orders but you must call or email us to discuss shipping options. Most orders will be sent via First Class U.S. Mail. However, we reserve the right to ship via a different carrier.
We make every attempt to process orders the day they come in, and to send them out the next day. Within South Carolina most orders will arrive within two business days; add an extra one to three days for other states.
Oversize Items (Rods and Tackle boxes) may incur an additional oversize shipping fee of $18.99. We will email you before shipping your item.
We are pleased to announce same-day local delivery to our in-town customers! Place your order before 1pm and we will do our best to deliver to you that same day. This does not apply to weekends or holidays, and in some cases the delivery may be next-day.
Regular shipping charges do apply. ($6.75 shipping for orders under $50, or free shipping for AHQ Premier Members and orders over $50).
In order to return an item, you must obtain a Return Number. Email us at firstname.lastname@example.org to obtain a return number. You may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping. Any shipping cost that you incur to return a product to us will not be refunded.
We require ALL the following information to process your return:
The Return number
Your full name and address
The reason for returning the merchandise
PO Pox 50225
Columbia, SC 29520
Out of Stock Items
If we are not able to fulfill your order, you will be notified via email for any item that is temporarily out of stock or simply cannot be fulfilled. An immediate credit will be issued to your credit card or any other method of payment that you choose.
We will not disclose your name, address, email address, credit card information or any other personal information to anyone. We will never sell your personal data.
Should we be required to deliver information about a customer to legal authorities in specific situations, we must and will comply fully.
The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. This information may also be shared with our third party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please email us at Sales@anglersheadquarters.com.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
anglersheadquarters.com may collect and use Users personal information for the following purposes:
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send them information and updates pertaining to their order.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.